First — the settings
Many modern laptops have a battery-care mode: the battery deliberately charges only to 60–80% so that it lasts longer. It is switched on in the maker’s own power or battery app, or in the BIOS. If the charge is “frozen” at a round number, it is most likely this mode — not a fault.
Checking the charger
- Is there a light on the power brick or near the laptop’s connector?
- Try another socket, without an extension lead.
- Inspect the cable at the plug and at the connector: kinks and melted spots are a common cause.
- For USB-C charging you need a charger with enough power (usually 65 W or more); a phone charger will not do.
- If you have a similar charger with the same power and plug, try it.
The battery
A battery wears out: after 3–5 years it loses capacity. In Windows the command powercfg /batteryreport gives a health report: if the “full charge capacity” is much lower than the “design capacity”, the battery is worn. A swollen battery (the lid or touchpad bulges) is dangerous — switch the laptop off at once and do not charge it.
What I do
I check the charger, power settings, the battery driver and the BIOS, run a battery report and tell you exactly what is faulty. Software causes I fix on site.
Replacing the power connector or repairing the charging circuit on the board is work for a service centre with soldering equipment. I will point you there, and tell you what to buy if you need a new charger. More: laptop repair in Batumi.