Data and access
- Is there a backup of important data, and when was it last tested?
- Does the manager know the passwords to the domain, hosting, email and cloud — or does only one employee?
- Has access been removed for employees who left?
- Is disk encryption on for laptops that leave the office?
Network and security
- Is the guest Wi-Fi separate from the work network?
- Has the router’s factory password been changed?
- Do Windows and programs update automatically?
- Is virus protection installed on every computer?
Day-to-day work
- Is there a list of all equipment: what, who has it, when bought, warranty until when?
- Do all printers work without a struggle?
- Do the domain and website hosting renew automatically, and on whose card?
- Who do you call if tomorrow morning the internet or the accountant’s computer is down?
What to do with the result
More than nine "yes" answers — the office is in good shape. If "I don’t know" comes up often, start with backups and passwords: they are the most expensive things to lose. I can go through this list with you in one visit and leave a written report: what is fine, what to fix and what it costs. More: office IT support.
FAQ
Questions and answers
How long does the check take?
On your own, about 20 minutes. A detailed check by a technician in a 5–10 person office is usually one visit.
Do we need a full-time IT person?
A small office usually does not. It is enough to set everything up properly and have someone to call.
Where to start if it is "I don’t know" almost everywhere?
With backups and a password list. The rest can be fixed gradually.
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