Computers and connectivity
- Licensed Windows and Office on every computer, updates on.
- A dedicated computer for online tests and video interviews.
- A scanner with an automatic feeder and duplex scanning.
- UPS units on computers, router and server.
- Backup internet.
- Guest Wi-Fi for seafarers, separate from the work network.
Documents and data
- A shared document folder with access rights.
- One file-naming rule for everyone.
- Seafarers' document expiry dates in a database with reminders.
- A daily backup, one copy outside the office.
- Restore from backup tested at least quarterly.
- An up-to-date register of seafarers — MLC 2006 (Regulation 1.4) requires recruitment services to keep one; software makes it easier than Excel.
Email and website
- Company-domain email for every employee.
- SPF, DKIM and DMARC set up.
- A website with current vacancies and an online seafarer application form.
- A “How to verify our vacancy” page.
People and rules
- Two-factor protection on email and cloud.
- Everyone has their own login.
- Laptops are encrypted.
- You know whom to call when “everything broke” — and they come the same day.
Sources: ILO: MLC 2006
FAQ
Questions and answers
Many points are missing. Where to start?
With backups and email; then the test seat and the website. I will draw up a step-by-step plan — the consultation is free.
Can we go through it together?
Yes: I come to your office in Batumi or we call, go through the list and I tell you what to do and what it costs.
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